Privacy Policy
FindSuppliersIndia is a free reference for sourcing from India. You can read it without an account. This policy explains what we collect and the choices you have. It's written to meet the EU and UK General Data Protection Regulation (GDPR), India's Digital Personal Data Protection Act, 2023 (DPDP Act) and Singapore's Personal Data Protection Act 2012 (PDPA).
Who we are
FindSuppliersIndia is operated by Eskay Tech Pte. Ltd. (UEN 202552807D), 68 Circular Road, #02-01, Singapore 049422 ("we", "us"). We're the data controller (a "Data Fiduciary" under the DPDP Act) for the data described here. Contact: [email protected].
What we collect
- Forms. If you ask for a duty alert or tell us you'd use a factory check, we collect your email address and the product or factory you chose.
- Emails to us. If you email us, we keep your message and address so we can answer it.
- Usage data. Google Analytics records pages visited, actions taken, approximate location and browser and device details.
- Security data. When you submit a form, we use your IP address to limit abuse, and Cloudflare Turnstile checks that you're a person using your IP address and browser and device details. Our hosts may keep standard access logs.
How we use it, and our legal basis
- To send the alert or follow up on the interest you asked about: taking steps at your request (GDPR Art. 6(1)(b)), and your consent under the DPDP Act.
- To answer you and handle corrections: legitimate interests in running an accurate service (Art. 6(1)(f)).
- To measure site use and prevent abuse: legitimate interests (Art. 6(1)(f)).
We don't sell personal data or use it for advertising, and we don't share your email with factories or suppliers.
Business and factory information
Factory records come from public sources and are about businesses, such as a company's name, site address and reported products. We don't publish personal phone numbers or email addresses. If a record includes information about you, you can ask us to correct or remove it through the corrections process or at [email protected].
Who processes it
- Cloudflare: website hosting, network security and Turnstile
- Resend: sending and delivering form notifications and alerts
- Google Analytics: measuring site use
- Google Fonts: serving the site's typefaces, which involves your IP address and browser details
- Our email provider: storing messages sent to us
We may also disclose data if the law requires it, or to protect our rights, users or the public.
International transfers
Some providers process data outside your country, including in Singapore, the United States and India. Where GDPR applies, we rely on adequacy decisions or the European Commission's Standard Contractual Clauses in each provider's data processing agreement.
How long we keep it
We keep form submissions and emails for up to 24 months after our last contact, unless you ask us to delete them sooner. Hosting logs follow the provider's retention, typically 30 days.
Your rights
Depending on where you live, you can access, correct or delete your data, object to or restrict processing, get a portable copy, withdraw consent, and nominate someone to exercise your rights if you die or become incapacitated (DPDP Act). Email [email protected]. We'll acknowledge within 48 hours and respond within 30 days. You can also complain to your data protection regulator: your local authority in the EU, the Information Commissioner's Office in the UK, the Personal Data Protection Commission in Singapore or the Data Protection Board of India.
Cookies
We use Google Analytics cookies to understand how people use the site, not for advertising. You can block them in your browser or with Google's opt-out add-on. Cloudflare Turnstile may use strictly necessary technologies when you submit a form.
Children
This service is for businesses. It isn't directed at anyone under 18, and we don't knowingly collect data from children.
Security
We use encryption in transit, limit access to data, and choose providers with recognised security practices. No system is completely secure. If a breach affects your data, we'll notify you and the relevant authorities as the law requires.
Changes
We'll update the date above when this policy changes, and give notice on this page for significant changes.
Contact and grievance officer
Grievance Officer, Eskay Tech Pte. Ltd., 68 Circular Road, #02-01, Singapore 049422. [email protected]. We acknowledge grievances within 48 hours and aim to resolve them within 30 days.